VSG TOPS THE TABLE AT BSIA REGIONAL AWARDS
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7th April 2010
The excellence and exceptional performance of the staff at VSG, Britain’s most dynamic and innovative provider of security services, was once again recognised in the regional round of the BSIA Annual Security Personnel Awards 2010, when the company won no fewer than 10 out of the 30 awards – more than any other participating company.
Organised by the British Security Industry Association, these prestigious awards are widely regarded as the epitome of achievement for security personnel and, as such, they are fiercely contested.
This year individual VSG employees won four Service to the Customer Awards, two Outstanding Act Awards and a Best Newcomer Award. In addition, VSG teams in three regions won Best Team Awards. All of these regional winners will be entered into the judging for the BSIA National Awards, which will be presented in July.
At an awards ceremony held at VSG’s Northampton HQ, James Kelly, Chief Executive of the BSIA presented the awards to the winning VSG personnel and said: “Winning 10 out of 30 awards is a truly impressive achievement for VSG. The BSIA Awards recognise excellence within the security industry, and also the contribution that security personnel make to the safety and well being of their customers and of the community as a whole. We always receive a large number of entrants and this year was no exception. The winners should, therefore, be very proud of what they’ve achieved.”
“I’m very proud of our success at the BSIA Awards,” said Bill Muskin, Chairman of VSG. “It confirms what our customers already know – that our officers on the ground consistently deliver services of the highest standard. Customers come to VSG because they can see that it is a quality operation where the staff are highly motivated. These awards confirm and reinforce this deservedly positive perception of our business.”
Service to the Customer Awards went to Mark Donald in Scotland, for his efforts in creating an innovative database of shoplifters and offenders at Fort Kinnaird Shopping Park in Edinburgh; and to Vicky Tilbrook in the Midlands, for her pro-active approach to training and development at Argos in Wincanton Corby which has helped to reduce losses by over 99%.
In Yorkshire, the Service to the Customer Award went to John Waggitt for the crucial role he played in raising the profile of his team and reducing criminal activity at Argos in Castleford; and in the South East the Award went to John Webb who, over more than 12 years as VSG team leader at the Argos Distribution Centre in Basildon, has played a key role in promoting the Business Watch and Town Link Radio schemes.
Qadim Hussain in Yorkshire won an Outstanding Act Award for the second time, after successfully tackling an aggressive intruder, who was armed with a knife, at the Carlsberg Brewery in Leeds. Paul Taylor also won the Outstanding Act Award for the North East in recognition of his bravery while dealing with a shoplifter who became violent and attacked him with a screwdriver at the B&Q store in North Shields.
This year’s Best Newcomer award in the North West went to Munib Zaman, who works for VSG at BNY Mellon in Manchester. In the twelve months since he joined the security industry, he has shown outstanding performance and has progressed from his initial temporary post to become a security supervisor.
The Best Team Award in the Midlands went for the second successive year to the VSG team at the Westfield Derby Shopping Centre, which has been particularly praised for the way it has handled a number of serious incidents. The Best Team Award in the South East was won by the team at Westfield Friary Shopping Centre in Guildford, which was nominated for the excellence of its customer service, and its on-going high standards of performance.
In Scotland, the Best Team award went to the VSG team at The Mall in Aberdeen, for its dedication to improving services in the shopping centre and for its success in tackling major incidents while avoiding injuries and loss of shopping hours.
For further information please telephone VSG on 01604 744014 or E: sales@vsg.co.uk
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